Legal

Contractual relationship with clients

artax provides fee-based services, which are subject to Swiss contract law.


Privacy

Based on Article 13 (https://www.admin.ch/opc/en/classified-compilation/19995395/index.html) of the Swiss Federal Constitution and the federal legislation on privacy (Swiss Privacy Act: https://www.admin.ch/opc/en/classified-compilation/19920153/index.html), every person is entitled to have their privacy protected and to be protected against the misuse of their personal data. artax Fide Consult AG (artax) complies with these regulations. In close cooperation with its IT and hosting providers, artax strives to protect its databases against any unauthorized access, loss of data, misuse, or falsification, to the extent possible using available technology.

 

When accessing the artax website, the following data will be saved in log files: IP address, date, time, browser request and commonly transmitted information about operating system or browser. These data will be evaluated anonymously for statistical purposes, for example, to determine the number of hits per day on a website. No personalised analysis will be undertaken. As our website does not provide a login function, we are unable to identify any specific visitors.


Establishing contact

Establishing contact is possible via phone call, letter, E-Mail or our website contact form. Should you wish to receive information, then artax will need, depending on the form of contact: first name, surname, address, email, phone number, and depending on the request, further information. When establishing contact with artax, your information, the services requested from artax, and further information required to process your request, will be saved for any possible follow-up questions and as required by recordkeeping obligations. This information will remain strictly confidential and will not be transferred to anyone outside artax or made available to any other third party, unless this is required by law, and demanded by the appropriate law enforcement authority.

 

You can get in touch with us via the contact form provided on our website. Apart from supplying first name and surname an email address is equally required, so that we do know who has sent the request, and can reply to the request. The supply of further information is on a voluntary basis. Based on your request, an email will be generated and sent to us. We then process this like a request via email.

 

Cookies

When you access the artax website, cookies will be stored on your computer. A cookie is a text file which is stored on your computer and which will enable analysis of your use of our website.

 

Any information created by a cookie about the use of the artax website (and that includes the IP address) is generally transferred to a server in order to be processed there. With the help of cookies, artax is improving the comfort and the quality of its online offers, e.g. by storing user configurations. Cookies will not be harming your computer, nor can they contain any viruses or malware.

 

Using the artax website is also possible without cookies. On your browser, you may deactivate the storage of cookies, or restrict it to certain websites, or you can set up your browser in such a way that you will be notified each time before a cookie is to be stored. You can delete cookies from the hard drive of your computer at any time by using the privacy functions of your browser. However, this may result in certain functions of the website and its usability being restricted.

 

Google Analytics

The artax website uses the services of “Google Analytics”, provided by Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA), to analyse website access by its users. This service also uses cookies – text files which are stored on your terminal device. Generally, the information collected by these cookies is sent to a Google server situated in the USA and stored there.

 

You have the option to block the storage of these cookies on your device, by changing the relevant settings on your browser. However, it is not guaranteed that you will have access to all the functionality of the artax website without restriction if your browser does not allow cookies to be stored.

 

Additionally, with the help of a browser plugin you can prevent information collected by cookies (including your IP address) from being sent to Google Inc. and from being used by Google Inc. By clicking on this link (https://tools.google.com/dlpage/gaoptout?hl=en) you may retrieve the relevant plugin.

 

Map services

Our website uses the map services of Google Maps. By using these services, you accept the terms of use by Google and Google Maps and also Google’s privacy policy, and thus declare your consent that Google may use your personal data in line with Google’s Privacy Policy (https://policies.google.com/privacy?hl=en). By clicking on the following link, you may access Google Maps/Google Earth Additional Terms of Service: https://www.google.com/intl/en_US/help/terms_maps.html.

 

Embedding of third-party content and services

To some extent, we use third-party content, for example video clips from Vimeo (https://vimeo.com/en/)  maps by Google Maps (https://www.google.com/maps/) and charts by Amcharts.com. This always requires that the provider of this content (hereafter termed “third-party provider”) is aware of the user’s IP address. It is possible that third-party providers store the IP address, e.g. for statistical purposes. Should you have an account with such a third-party provider, a personal identification (especially if you have not logged out there before accessing our website) is possible. artax does not exchange additional personal data with these providers. Further information is available in the relevant privacy policies of such third-party providers.

 

Newsletter

If you wish to receive our newsletter as offered on our website, then we require from you a name, a first name and an email address, plus your choice of language. Further data will not be required. These data we shall use exclusively for the distribution of the newsletter, and they will not be passed on to third parties.

 

For registration, we use the Double-Opt-In procedure. With this procedure you first register on our website; afterwards you will receive a confirmation email including a link. Only by clicking on this link do you confirm that your email address is correct, and secondly, that you explicitly agree to the newsletter’s distribution. Only after this confirmation will the recipient of the newsletter be actively entered into the relevant mailing list.

 

You may revoke your consent anytime by cancelling the newsletter free of charge. To do so, use the link at the bottom of each newsletter email to cancel your subscription to the newsletter service.

 

For the distribution of newsletters we use the “CleverReach” software offered by CleverReach GmbH & Co. KG (Mühlestrasse 43, 26180 Rastede, Germany). CleverReach is a service to organize and analyse the distribution of newsletters. The data entered by you to receive our newsletter will be stored on CleverReach’s systems in Germany and Ireland respectively. You can find further information by reading CleverReach’s privacy policy: https://www.cleverreach.com/en/privacy-policy/.

 

CleverReach enables us to analyse the behavior of newsletter recipients. Among other things it allows an analysis of how many recipients have opened the newsletter and how often which link in the newsletter has been clicked on.

 

The data you have supplied in order to receive the newsletter will be stored by us until your cancellation of the newsletter; once you have cancelled the newsletter this data will be deleted from both our servers and from the servers used by CleverReach.

 

In connection with the newsletter registration we and CleverReach respectively use the reCAPTCHA service of Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043m USA). This test, during which a user must undertake an action (e.g. recognising a picture) which is difficult or even impossible for a machine, is to ensure your registration has been made by a human being and not by a robot. The following link will lead you to Google’s privacy policy: https://policies.google.com/privacy?hl=en.

 

Version from 07.09.2018 / only the german version is legally relevant.